If you’re using dSupportSuite and self-hosting your own FTP server, this does NOT apply to you! If you’re using an old dSupportSuite purchase with our hosted dCloud services (for which you are paying monthly or purchased lifetime access) then this does apply to you. We’re in the process of migrating the aging dCloud server to a new server, in order to take advantage of the latest security updates.  Currently we’re waiting for DNS changes (pointing...

dSupportSuite v18.12.12 Release Notes: Fixed password prompt not displaying before Config interface (if configured.) Also previously it was displaying when run from Mgmt Console (not intended behavior) and now it should not be. Fixed HTML email with blank email body sent to client when using no encryption or standard SSL only email settings. Fixed missing logo in HTML emails. Removed client name/email/phone requirements from Client info prompt.   Update Availability:  As always, client software will...

Corrected an extended time/freeze and excessive RAM usage while creating a screen shot during email to support. Implemented a check to ensure config download wasn’t corrupted and had extracted properly before overwriting an existing config.  This should resolve issues where a corrupted configuration download would render the existing config blank; if this should occur it would have caused dSupportSuite to cease to function entirely, as well as a custom desktop icon to be replaced with...