Thank You for Subscribing!
Look for these emails after purchase:
- 1. Sent automatically after purchase, the email “d7x Subscription Created” from “Foolish IT Sales Team” contains an invoice/receipt for your purchase.
- 2. Also sent automatically after purchase, the email “d7x Subscription Account Credentials” from “Foolish IT Product Team” contains account credentials for both your d7x Account (used to activate the software) and access to the dMZ, a protected area of this website with additional content and downloads for d7x (more on this below.)
- 3. The final email will contain a unique software product/activation key, which is required to activate the software. Please be aware that this email is NOT automated, as our team must manually generate your key (based on the ‘Company Name’ which you filled out during purchase) and setup your account for usage on our server, in order for the software to activate.
Typically we have the account setup within a few hours, but please allow additional time in some cases (during busy seasons, holidays, and on weekends.) We appreciate your patience!
* Please note that all emails will originate from @foolishit.com, so please ensure emails coming from this domain are not blocked by any spam filtering on your account!
You can email us here or call +1 (844) 311-3665 for any clarifications.
Returning Subscribers ONLY:
- If you contacted us to reactivate your account, you should continue to use your existing dCloud/d7x account credentials for software activation, which allows access to existing configurations/definitions that may be stored on our servers (no software re-configuration will be necessary.)
- Please contact us if you wish to have your d7x account modified to activate the new credentials that will arrive in your welcome email!
- Regardless of whether you use your existing account for the d7x software, you will need the new account credentials for continued access to the dMZ and protected areas of this website, as only the new credentials will remain active throughout your new subscription period.
d7x Subscription Account Credentials (Email):
The email “d7x Subscription Account Credentials” from “Foolish IT Product Team” is automatically sent after purchase, and contains account credentials for both your d7x Account (used to activate the software) and access to the dMZ, a protected area of this website with additional content and downloads for d7x (login below.)
PLEASE NOTE: The software is required to reflect your company name in the title bar of the application, and the name is tied to your product/activation key. The company name cannot be modified after account creation without additional charges; contact us for more information. IF YOU DID NOT PROVIDE A COMPANY NAME or would like a different company name in the title bar of the software, please reply to this email immediately with your requested company name, so we can generate the appropriate product key.
These credentials are used for two separate purposes/logins:
- 1. d7x (and d7II) software activation and other back-end communications with the “dCloud” server. ATTENTION OWNERS/MANAGERS: These d7x Account credentials should NOT be shared with employees (in the event of their termination.) These credentials cannot currently be changed after creation, and they control access to your d7x subscription. Once the software is successfully activated, the account password is no longer necessary for usage (simply copy the activated software; employees won’t need the credentials) although the username is necessary if/when communicating with our support team.
- 2. Website login for our dMZ member area, containing additional videos, downloads, and other subscriber-only content. It is strongly recommended to change the dMZ password on our website before giving access to employees of your company. This does NOT change the password for the d7x subscriber account used to activate the software, but only affects the dMZ website login to premium content. In this way, a former employee cannot control access to your d7x software/account (in the event of their termination.)
TIP: During initial software setup you will be asked to create a separate “Technician Password” of your own choosing (used for encrypting your config, as well as for employees to use with certain product functionality.) If you follow our recommendation to change your dMZ (website) password before giving to your employees, it’s a good idea to use the same (easy) password for both the dMZ (website) and the Technician Password (software.)
While we prepare your account:
While you wait for account setup, login to the dMZ area of our website below, then you can:
- Change your dMZ website password (to allow employee access without giving out your d7x account password.)
- Watch the dMZ ‘Starter’ videos to learn more about d7x!
- Visit the d7x Additional Downloads page for a ‘fully loaded’ copy of d7x, pre-configured with app customizations and designed for best practices! (Download is not pre-configured with your product license.)
- Visit our Tech Directory signup page to get your business listed in a public searchable database, normally promoted to CryptoPrevent users and anyone visiting our high traffic website. Do you resell CryptoPrevent, or provide remote support? These items are displayed in the public database along with your contact information. Participation is restricted to active d7x subscribers, and is entirely OPT-IN (in no way will any of your information ever be made public without your express consent or direct action.)
- Explore more d7x Resources and Links below!
Links (All d7x Resources and Information)
Newsletter, Blog, and RSS Feeds
Manuals and Information
Additional Subscriber Benefits (dMZ Private Access)
Community & Search
Join us for live tech chat, product questions, support, and technical training right here!
Customer or not, you are welcome to drop in and discuss anything ‘tech’ with us!
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