Latest News – (formerly Foolish IT) Computer Repair Software - PC Tech Utilities - Malware Prevention Tue, 14 Aug 2018 15:33:28 -0400 en-US hourly 1 42914034 New name to appear on credit/bank statements for purchases! Wed, 25 Apr 2018 23:10:47 +0000 Expect changes to include the name appearing on your credit/bank statements for product purchases, which as of today, April 25th 2018 should become “d7xTech/Foolish IT” (or “” if only 11 characters are allowed.) The longer version will change to the shorter “” in the future, once we’re confident most of our customers on recurring billing plans have adjusted to seeing the new name.

Don’t forget, as previously announced we are changing our name from “Foolish IT” to “d7x Technology” but don’t be alarmed, the makers of d7x and CryptoPrevent are not changing… it’s still us! (We’re just cleaning up our act a bit.)

]]> 0 14360
d7x v18.8.13.4 Released adding FTP over SSL for Self-Hosted users and more Mon, 13 Aug 2018 20:26:47 +0000 New:

  • Added Windows 10 build number to the OS display (e.g. Build 1803)
  • FTP over SSL is now available to Self-Hosted users, including both Implicit and Explicit SSL support.  (d7x Cloud users were transitioned to SSL a few releases back.)
  • New FTP setting “AutoFix” to ensure standard server settings/ports when using SSL.  Be sure to disable if using non-standard ports, especially with Implicit or Explicit SSL.



  • Newer d7x based FTP code has replaced ALL d7II based FTP code, even for non-SSL connections.
  • Reports uploading and related functionality is rewritten and 100% d7x code.  This fixed a bug where d7x (and d7II) were not uploading previous session reports from the same PC, but only uploaded the current session’s reports.
  • Fixed a bug from this weekend’s release where d7x did not think it was properly connected to dCloud, causing functionality failure in Config Mgmt Portal.  Note this weekend’s issue did not affect Self-Hosted configurations.
]]> 2 15006
d7x v18.8.7.1 Released (New Features, Changes, and Fixes) Tue, 07 Aug 2018 17:28:49 +0000 New:  Config -> Behavior tab -> Updates section -> Create d7x.cmd button.  This creates a ‘d7x.cmd’ which can be used to start d7x consistently by using the same filename.  This is convenient when creating a shortcut or using another script to start d7x after an update is processed that would give d7x a new versioned filename (e.g. ‘d7x vX.X.X.X.exe’) 

Fix:  Fonts that formerly displayed in bold (e.g. in the alerts column of the System Info tab) are now properly displaying as bold where they should be.

Fix:  Although new license purchases were not affected, the previous version did not allow existing d7II based license holders to register a new copy/download of the software without an existing Reg.Settings.dat file from a previously registered copy of d7x or d7II; this has now been resolved.

Fix:  Definitions Merge/Download update checks now use the exact server time for file data comparison (this was previously calculated at upload from the local time, which occasionally caused a minute difference, or consistently a minute or two difference with large definition sets, and this triggered the update/merge prompt on startup or session start when it really shouldn’t have.

Fix:  Definitions Merge triggered an inactive d7II subscription message.  The merge was redesigned using d7x code to replace the older dFunk merge process, but unfortunately you will notice it now takes longer (we’re working on that…)  

Not so new:  “dFunk/MalwareScan” underwent it’s third incarnation and has been adopted into the main d7x code base and binary, and is now called “Malware Search Tool 3000” (it will replace your existing customizations for the former names, and is also available via the ‘Main’ drop down menu.)  We’re trying to find a name more compatible with what it actually does, rather than something weird or misleading.  Suggestions are welcome, but please try to avoid names sounding similar to other apps.  It may not stick since we had also considered integrating the interface into KillEmAll and dUninstaller, but this may or may not materialize.

Also, with any luck the “Check for Updates” option in the main menu is now functional, and since optional updates are already advertised in the lower status bar, this menu option should auto-update to any optional updates that exist and are advertised in the lower status bar (e.g. d7x itself, d7x or legacy modules, default custom apps profiles, test pack, etc..)

]]> 0 14989
NEW: d7x “Single Pay” purchase option – buy once use forever! Tue, 31 Jul 2018 15:18:33 +0000 The new d7x “Single Pay” license is an upgrade for your d7x Annual or the new 1, 3, and 5 Year term subscription terms, which includes all standard functionality during the license term, yet also allows full usage of d7x functionality after the license term has expired (but does not include support, updates, or hosted cloud access after the term expiration.)

Please note that the d7x “Single Pay” license usage out of standard term does require a self-hosted FTP setup for d7xRDT (Remote Deployment Tool) because our hosted “dCloud” access is not included with “Single Pay” beyond the standard term.

New subscribers can visit the main purchase page to pick up a 1-Year term with a “Single Pay” license upgrade for $399, and keep the software for life!

You can also visit this page for “Single Pay” multi-year/multi-license purchase options (multi-year purchases are available at even greater discounts!)

New subscribers to an annual plan can purchase the Single Pay upgrade for an additional $220 at any time by contacting us.

Existing subscribers with a currently active annual subscription should contact us to purchase the “Single Pay” upgrade.  The upgrade charge for an existing subscriber is $200, minus an additional $10 discount for each additional year that you have subscribed to d7II or d7x.

Former subscribers are not eligible to receive the discount, and must purchase a new 1-Year term with the Single Pay upgrade at full retail price ($399.)

Renewing support, updates, and hosted cloud access:  Once you have “Single Pay” license, you are not required but may decide to renew support, updates, and hosted cloud access at any time by purchasing another maintenance term at the standard annual or fixed rate (in other words, you are not required to purchase the “Single Pay” upgrade more than once to keep the “Single Pay” license.)  Note these options do NOT ‘lock in’ the annual licensing rate, which is subject to the current pricing agreement and terms for manual license renewal at the time your renewal is due.

]]> 0 14971
d7x v18.7.30.0 Released (New Features, Changes, and Fixes) Mon, 30 Jul 2018 21:52:42 +0000 For the most part, look for Self-Hosted FTP and Email/SMTP functionality changes, fixes, and improvements as they are switched to the new d7x code platform, with the exception of reports storage for FTP.  There was a bit more but it didn’t make the list because I didn’t write it down, and it was kinda minor because I can’t recall at the moment…

What comes next is finishing the move to d7x code for FTP reports storage, which will allow us to enable the new SSL/AuthTLS functionality for FTP, which is already a functional piece of the d7x code platform.  Look for that soon!

d7x will update itself on next launch, and as always you can download manually from the d7x Manual.


  • Password protected startup (if configured) should no longer prompt for password after updating config from Config Mgmt Portal.  (this previously occurred only if d7x was started via double-click or without command line arguments.)
  • FTP/Email settings are no longer saved in d7II format due to new features, but d7x will still import d7II legacy configurations.
  • FTP server settings are combined (meaning if you use the same server for both Config/Defs/Apps as well as Reports, they are now configured in one server slot and not two.)
  • For d7II usage, which again should only be necessary for “Offline” tab needs, please use in the .\d7IIv3 subdir only (do not use d7II.exe in the same dir as d7x.exe any longer, but you may use d7II in the d7IIv3 subdir of d7x; NOTE this will maintain a separate .\Config directory and contents.)
  • The Technician Password prompt (used with various functionality) now accepts your d7x Subscriber Account password.   NOTE this cannot be used for extracting configs from the Config Mgmt Portal (or d7xRDT) when encrypted with the technician password.
  • When you specify an incorrect Technician Password for configs downloaded from Config Mgmt Portal (or d7xRDT) you are prompted as such and given the opportunity to try extraction with a new password.
  • The above feature of prompting for password extraction now applies to all compressed archives provided that Auto Mode is not in process.  NOTE that actual support for password protected archives will be added to the custom apps system at a later time; at this time your tech and account passwords will be tried should any existing archive fail to extract with a password error.
  • New subscribers should no longer need to wait for manual setup/activation of their account, and will only need the d7x Account Credentials emailed automatically after purchase; d7x will automatically download the user license (this does not apply to existing subscriber accounts.)
  • The Dirty Volume check has been bypassed when forcing a reboot from within d7x.



  • The test email button in d7x Config is working again!  🙂
  • Some email settings failed to send under some cirumstances (fixed.)
  • Some self-hosted FTP operations may fail with the previous release (fixed.)
  • Right-Click menu options installed in Windows Explorer (e.g. Work with File, Run with Parameters, etc.) were not pointing at the correct file when started (fixed.)
  • Splash screen remained behind a few times when it shouldn’t have (fixed.)


Fixes in v18.7.31.1

  • Fixed system restore reporting disabled when it wasn’t.
  • Fixed prompt that (when enabled) showed that new definitions were found on the server when no defs were ever uploaded.


New Features and Improvements:  

  • New in v18.7.31.1:  DataGrab now automatically backs up the \System32\DriverStore\FileRepository
  • New SMTP server settings:  “AutoFix” can connect some server misconfigurations, and “Authentication Method” now allows new methods NTLM, Plain, CRAM-MD5, and an Auto selection feature (previously it only supported Login/Basic.)
  • New Email and FTP connection error messages are detailed, no more guessing when testing a config…  Additionally the Email failures offer a full log option.  See pics below!
  • New FTP configuration interface (not all will be adapted, but more areas in d7x config will be adapted to this interface soon to save screen real estate and lessen confusion for certain groups of settings.)
  • Due to combined FTP server settings (see changes) you can now configure up to 3 additional FTP server addresses; regardless d7x will only use ONE server for each operation type (either Config/Defs/Apps or Reports.)  This builds on the existing feature to configure alternate server addresses when your local DNS isn’t setup to use your external server’s hostname, or you use IP addresses (e.g. WAN can connect to  whereas LAN can connect to or similar.)
  • Also building on the previous feature, ALL operations now adhere to the standard that should one FTP server address fail to connect, d7x will attempt to connect to the next one in the list (which is configured for that operation type.)
  • FTP servers no longer need to be ping-able when alternate servers are configured; a full connection/login attempt is now performed to determine which server address is used for connection, but is significantly faster than previously (provided that a server is on the other end to accept or reject the request, or if the DNS hostname cannot be found.)



]]> 0 14900
KillEmAll v5 and Windows 10 ruins display of text in various apps (FIX) Fri, 20 Jul 2018 14:30:20 +0000 KillEmAll v5 was released without the internal logic required to avoid terminating a critical Windows system file “fontdrvhost.exe” which is in part responsible for the rendering of text based graphics displayed in various areas of many programs running on Windows 10.

Problem:  When terminated by KillEmAll, you will notice corrupted display of text, or no display of text, in all affected programs.  Text is displayed properly again only after restarting Windows.

Note for PC technicians using d7x:  The KillEmAll v5 version internal to d7x does NOT terminate fontdrvhost.exe, as it’s updated code base has the internal logic required to avoid termination of this program, as well as several others related to functionality used in the Windows tablet PC mode.

Fix:  Add the “fontdrvhost.exe” program to your ‘Allowed Programs’ list in KillEmAll v5.  You will actually add “<s>\fontdrvhost.exe” (no quotes) which will tell KillEmAll to only allow the program if it is running from the proper location in Windows (this ensures malicious software running under the same name in a different location is not allowed to run.)  See the guide below to learn how.

To begin, you MUST see this prompt when you start KillEmAll:

IF you do not see the above when starting KillEmAll, you have enabled the Fast Startup option which terminates programs instantly when KillEmAll is started.  You may be able to see and uncheck this from the ‘Options’ tab in KillEmAll (you do not need to click a ‘save’ button), or you may not be able to see it.  This is the first of  the 2 selectable options on the left of that tab.  If you cannot see the checkbox to uncheck it, then you can disable this easily by deleting the configuration file for KillEmAll.  See the last two graphics under “Delete Config” below only IF you need to do this prior to starting KillEmAll.

When completed, you should now have this text on the ‘Allowed Programs’ tab (see below, it is not necessary to Save the list if this method worked for you.)

If you didn’t see the ‘”fontdrvhost.exe” file in the list of running programs, then you can add the same text manually to the box on the ‘Allow Programs’ tab (again, see below.)


Delete Config (Optional):

This is only necessary if you couldn’t perform the steps above due to KillEmAll’s ‘Fast Startup’ option being enabled.  Once the config is deleted, you can start KillEmAll without terminating the “fontdrvhost.exe” file and preventing the text from being displayed.

Note the config only contains the two options from the options tab in KillEmAll, and does NOT contain any program “definitions” for your ‘Allowed Programs’ list.  To clarify, if you already have items in your ‘Allowed Programs’ list, they will not be affected by deleting the config file below.


]]> 0 14884
dSupportSuite “How-To” Video: Deploy dSS Client Software Updates to Your Customers Sun, 27 May 2018 00:15:52 +0000 If you’ve seen news of the recent update for the dSupportSuite client software, you might want to roll out an update to your customers!  If you didn’t purchase dSupportSuite early on (pre-2014) then self-hosting an FTP server is required for usage, and if you did you may have migrated an older dCloud deployment to self-hosted FTP.

If you fall into either of the above categories (as most dSupportSuite owners should) then your customers will NOT receive the latest update until you update the client software from within your dSupportSuite Mgmt Console, and then deploy the updated client software to your self-hosted FTP server!

For this reason, we’ve prepared the video below to make this a no-brainer.

NOTE If you are still using our older dCloud hosted solution and have not migrated to self-hosting, then you should be paying for dCloud via recurring payments (or you have a lifetime dCloud purchase) and neither have been traded for a complementary d7II account.  If you fit this category, then the dSupportSuite client software will update itself without any required action on your behalf.  In fact, this process wouldn’t even be possible, as you can only take advantage of version controlled software deployments by using the self-hosted FTP option (otherwise you have no control over client software updates deployed to your customers.)   Please see the dSupportSuite manual for more information on self-hosting and migration options.

]]> 0 14486
dSupportSuite client software update on May 22nd, 2018 Thu, 24 May 2018 17:48:02 +0000 A emergency dSupportSuite client software update was released in order to resolve an issue with Windows 10 update to build 1803.  This particular Windows update caused dSS triggered maintenance tasks to fail immediately after starting.  No error message should be visible to the user, but a failure to run dSupportSuite.exe will be found in Windows event logs.

This dSupportSuite client software update resolves the issue with Windows build 1803 by updating the digital certificate used to sign the software exe files.  As a result, please be aware that this update involves no actual code changes (unfortunately) and therefore is not intended to resolve the cosmetic OS version display issue with Windows 10, which is incorrectly reported as Windows 8.x or Vista; that unrelated issue will be addressed in a code update when the client software is replaced with d7x code, which is our next priority for the dSupportSuite client software.


How to apply the update:

Self-Hosted users:  All dSupportSuite owners who are self-hosting with your own FTP server are REQUIRED to update the client software through your dSupportSuite Mgmt Console, and then use the “deploy” option to upload the updated files to your self-hosted FTP server.  Only then will your clients be updated to the latest version.  This also allows you create new installers for future installations with the latest software binaries.

dCloud users:  No action is required to distribute the update for original dSupportSuite owners who continue their subscriptions to our dCloud hosted servers (or those who have purchased lifetime usage of them) as the “deploy” option is only required for self-hosted servers, however you will still need to update the client software through your dSupportSuite Mgmt Console, and then recreate your client installers with the latest software binaries for future installations.

All users:  The dSupportSuite client software update will be distributed through automatic software updating mechanisms on your customer PCs.  The dSupportSuite client software performs self-update checks prior to running maintenance either manually or via scheduled tasks.  The self-update checks occur even when a separate update task is not enabled in your configuration.

Please contact us anytime if you have additional questions or concerns.

UPDATE:  We’ve added a video to make this a no-brainer!


]]> 0 14481
d7x v18.5.18.1 released with email/SMTP fix for those not using TLS Fri, 18 May 2018 22:12:57 +0000 This release fixes an Email failure in SMTP configurations that use either the “No Encryption” or the “SSL only” option.  Those using TLS via the “SSL/TLS” or “StartTLS” SMTP settings were not affected by this issue.

Also fixed this release is the “Send Test Email” button in d7x Config which always returned a successful result, even if it failed to send.

]]> 0 14464
d7x v18.5.7.1 Release Notes (with Custom App updates) Mon, 07 May 2018 22:50:29 +0000 Today’s release adds only one notable improvement to the custom apps download capabilities, which facilitates the download of AdwCleaner using the improved non-direct URL option.  This was necessary when updating the custom apps package for this default app, as well as the Auslogics DD Portable which also needed a newer download URL.  The default custom app profiles are updated automatically and without notification.

Please Note:  v18.5.7.1 is NOT a ‘FastTrack’ build as it will be detected by previous versions, rather this version is actually a ‘Release’ build (which also fixes the bug in prior versions causing this issue.)  For this reason, the only update notification will come as an optional prompt when manually checking for updates (which will incorrectly inform you it is a ‘FastTrack’ build.)  Please update to this build in order to resolve the issue with FastTrack/Release build detections!

]]> 0 14437
Kraken 2.0 Ransomware decrypter Tue, 01 May 2018 14:27:41 +0000 Kraken 2.0 Ransomware decrypter…


]]> 0 14430