Changes in dSupportSuite Client Software v19.1.29: The dSupportSuite real-time event monitoring service will now update as a separate component (along with BootSafe and the Maintenance Check app; this is independent of optional self-hosted app update deployments.)   Changes in dSupportSuite Real-Time Event Monitoring Service v19.1.29: Fixed a crash condition in the real-time event monitoring service […]

Added ‘Date Added’ column to Client ID list. Misc interface and user prompt enhancements.

Mgmt Console v19.1.14 Replaced FTP Code with the addition of SSL/TLS and AuthTLS support. (If you wish to change settings after deployment please read this page for more info first!) Added new FTP server/settings migration option. Added support for >2000 Client IDs. Corrected issues with missing dependencies while compiling custom installers. Misc under the hood […]

UPDATE:  The original server is now back up.  We still recommend the d7xRDT Fix below as a precautionary measure.   Early this morning our server used by the d7x Remote Deployment Tool and dSupportSuite (legacy dCloud hosted services only) failed, and (as a great reminder to test backups) our recent backups are also failing to initialize […]

If you’re using dSupportSuite and self-hosting your own FTP server, this does NOT apply to you! If you’re using an old dSupportSuite purchase with our hosted dCloud services (for which you are paying monthly or purchased lifetime access) then this does apply to you. We’re in the process of migrating the aging dCloud server to […]

dSupportSuite v18.12.12 Release Notes: Fixed password prompt not displaying before Config interface (if configured.) Also previously it was displaying when run from Mgmt Console (not intended behavior) and now it should not be. Fixed HTML email with blank email body sent to client when using no encryption or standard SSL only email settings. Fixed missing […]

Corrected an extended time/freeze and excessive RAM usage while creating a screen shot during email to support. Implemented a check to ensure config download wasn’t corrupted and had extracted properly before overwriting an existing config.  This should resolve issues where a corrupted configuration download would render the existing config blank; if this should occur it […]

dSupportSuite v18.11.20.1 Release Notes Fixes: Failure to send maintenance emails on completion. Failure to send email from the email button using internal/SMTP configuration (on failure the customer’s installed email client would pop up.) Failure to open the app’s config from dSupportSuite Mgmt Console when a password prompt was configured for that Client ID/Template.  

dSupportSuite v18.11.9.1 Release Notes Additions: Added the ability to configure TLS/StartTLS in email encryption settings, as well as adding multiple authentication methods. Added the ability to configure windows to override the system restore point creation limitation of once every 24 hours. Changed default ‘Foolish IT’ text and registry settings to ‘d7xTech’.   Fixes: Yet another […]

Fixes: Maintenance Check/Reminder splash screen was non-functional (it was a new feature that was only partially implemented previously.) Registry backups as part of maintenance routine should have been deleting all but the last 10 backups, but it was not, causing excessive disk space usage on some systems over time. Should now prevent the accidental creation […]