The main fix to all three apps involves a hopefully rare underlying problem with the code used to work with Windows’ CreateProcess API, which has a bug of it’s own that our code wasn’t compensating for. d7x: Under some rare conditions this may cause a failure to launch 3rd party applications. dSupportSuite: The problem was a little more complicated, and under some conditions this could cause a custom app that had a bad download link...
dSupportSuite, our White-Label Automated Maintenance app / Business Card with a Purpose (both the stand-alone and d7x bundled versions) as well as dSupportSuite Mgmt Console have been updated to include two new exciting features which are designed to make it easier to recover user files in the event of a ransomware infection: ShadowGuard has been incorporated. ShadowGuard prevents malicious software/ransomware from deleting your volume shadow copies, and can be configured to guard against VSSAdmin commands,...
d7x – Fixed not displaying internal function info when right-clicking on a d7x function and selecting “Configure App/Function” from the drop down list. d7x and dSupportSuite – Fixed (hopefully for good) an issue with Windows Defender scans failing by adjusting to allow for more time between the update process and the actual scan.
Fixed: When installing dSupportSuite included with d7x, the maintenance and other scheduled tasks weren’t being created properly unless you ran the “Set Client Details” prompt. This has been fixed. New: Various descriptions on the various new tweaks we’ve added (over 30 this month, most recently including the ability to set default or entirely blank the start menu and taskbar, removing all pinned items with optional exceptions.) Also dSupportSuite has been updated to v20.12.14 as well,...
Fixes/Additions: During the Maintenance routine’s Windows Defender scan, dSS will now attempt to start Defender if it is disabled. Fixed bug where the client software would not start Windows Update properly on Windows 10. Update Availability: As always, client software will receive updates during the scheduled hearbeat (if configured), at application startup (if configured), or always prior to any Maintenance run. Updates deploy automatically to client software installed by d7x subscribers deploying the built-in...
dSupportSuite Client Software has been updated to v19.2.7, with two minor fixes in this release: Now downloads all missing dependencies automatically; previously there was one that did not trigger a download, and it was possible to miss this particular one when creating the custom installer from earlier versions of Mgmt Console. A previous release updated the Real-Time Event Monitoring service, but the new service failed to stop during uninstall, triggering a message by the uninstaller...
Changes in dSupportSuite Client Software v19.1.29: The dSupportSuite real-time event monitoring service will now update as a separate component (along with BootSafe and the Maintenance Check app; this is independent of optional self-hosted app update deployments.) Changes in dSupportSuite Real-Time Event Monitoring Service v19.1.29: Fixed a crash condition in the real-time event monitoring service under certain circumstances, causing the service to restart and skip an error event that should be logged for the next...
Added ‘Date Added’ column to Client ID list. Misc interface and user prompt enhancements.
Mgmt Console v19.1.14 Replaced FTP Code with the addition of SSL/TLS and AuthTLS support. (If you wish to change settings after deployment please read this page for more info first!) Added new FTP server/settings migration option. Added support for >2000 Client IDs. Corrected issues with missing dependencies while compiling custom installers. Misc under the hood modifications. Client Software v19.1.14 Replaced FTP Code with the addition of SSL/TLS and AuthTLS support. Added support for >2000...
UPDATE: The original server is now back up. We still recommend the d7xRDT Fix below as a precautionary measure. Early this morning our server used by the d7x Remote Deployment Tool and dSupportSuite (legacy dCloud hosted services only) failed, and (as a great reminder to test backups) our recent backups are also failing to initialize and allow connections from the d7xRDT. We do apologize for the inconvenience! While we do plan to continue efforts to...
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