If you’ve seen news of the recent update for the dSupportSuite client software, you might want to roll out an update to your customers!  If you didn’t purchase dSupportSuite early on (pre-2014) then self-hosting an FTP server is required for usage, and if you did you may have migrated an older dCloud deployment to self-hosted FTP. […]

A emergency dSupportSuite client software update was released in order to resolve an issue with Windows 10 update to build 1803.  This particular Windows update caused dSS triggered maintenance tasks to fail immediately after starting.  No error message should be visible to the user, but a failure to run dSupportSuite.exe will be found in Windows […]

Sept 26th, 2017 Update:  Yesterday this appeared on Bleeping Computer: Avast Publishes Full List of Companies Affected by CCleaner Second-Stage Malware https://www.bleepingcomputer.com/news/security/avast-publishes-full-list-of-companies-affected-by-ccleaner-second-stage-malware/ Bleeping also put out a nice article from the 22nd, containing a nice summary if you’re just catching up on the news (because of course more has emerged since our last update, and we shouldn’t […]

For d7II subscribers / IT Providers: Today we’ve released a new update for d7IIx Alpha, but also today we’re making the Alpha builds public to all d7II subscribers (a currently active d7II subscription is required.)  This release contains no new features (in fact it IS d7II as far as existing functionality) yet it has been ported to […]

If you missed the show from yesterday (01/04/2017) or just want to review it again, we’ve got it edited and posted to our YouTube channel! On this episode we go over a demo of all the amazing features and options you have to increase your recurring revenue opportunities with dSupportSuite. We’ll be back on the […]

  Ho, Ho, Ho! d7 Premium is now was FREE, get yours NOW before we come to our senses!  [Sorry, we did!  OFFER HAS EXPIRED] www.d7xtech.com/getd7     < – – – – TELL YOUR FRIENDS! Merry Christmas to EVERYONE!   Also, just in case you already have d7 Premium and didn’t know about our upgrade offer, we […]

Please accept my apologies, but to fess up, I did it… Recently I continued a project started earlier before summer, to move our download server to a more capable host, while splitting it into separate servers for different applications/updates so one failure wouldn’t affect all of our apps download/update capabilities, and also to pave the way for some […]

What is RepairShopr? RepairShopr is an all-in-one system integrating tickets, CRM, invoices, and marketing in a simple, easy-to-use platform designed specifically for computer repair shops. The streamlined workflow allows you to increase shop efficiency while powerful leads and marketing tools help you build customer relationships to grow your business. d7 Integration Currently RepairShopr can receive […]

A self-hosted option for operating your own cloud environment, dCloud Self-Hosted (dCSH) is now available for users of dSupportSuite! Utilizing your own cloud reduces security risks and increases speed of cloud operations within dSupportSuite, as the information is on YOUR server and not mine (which shares bandwidth and processor power with other users of dSupportSuite […]

The update check routine is bugged in v1.3.7 of dSupportSuite Mgmt Console. The issue is fixed but to update you will need to REINSTALL. Here’s the process: Uninstall dSSMC via the start menu shortcut or control panel. Download / Install dSSMC. http://www.d7xtech.com/?wpdmdl=41& On the SETUP page of dSSMC, everything should be pre-populated as settings are preserved, […]