dSupportSuite v18.11.9.1 Release Notes Additions: Added the ability to configure TLS/StartTLS in email encryption settings, as well as adding multiple authentication methods. Added the ability to configure windows to override the system restore point creation limitation of once every 24 hours. Changed default ‘Foolish IT’ text and registry settings to ‘d7xTech’.   Fixes: Yet another […]

Fixes: Maintenance Check/Reminder splash screen was non-functional (it was a new feature that was only partially implemented previously.) Registry backups as part of maintenance routine should have been deleting all but the last 10 backups, but it was not, causing excessive disk space usage on some systems over time. Should now prevent the accidental creation […]

Today dSupportSuite v18.11.7.1 was released to address a few issues, and also contains updates to the configuration interface to group some items more intuitively and make it easier to work with. The online config manual is also being updated to reflect the interface changes, as well as added links to specific points in the video (although […]

The DOWNLOADS user folder has been added to cleanmgr.exe in the latest Windows 10 October 2018 feature update (1809 version). What does this mean in general? When running Disk Cleanup on the latest version of Windows 10 a new item has been added named “Downloads” seen below: With this option checked it will delete all […]

Windows 10 version 1809 (currently being released) has introduced a new “Downloads” option to Windows disk cleanup tool CleanMgr.exe (why?!)  This will of course delete all files in the default downloads folder.  (More on that at ghacks.net) dSupportSuite has been built with future proofing in mind for it’s usage of CleanMgr.exe, and therefore all previous versions will […]

The latest dSupportSuite client v18.9.28 was just released!  This release replaces v3.9.22 and is partially built on the current d7x Platform code, bringing several fixes to the old code base (including proper Windows 10 detection.) Self-Hosted FTP customers (most of you) will need to use dSupportSuite Mgmt Console to deploy the new update to their clients.  […]

If you are a paid user of dSupportSuite, you know it’s been quite a while since there was an update to the client software beyond a digital certificate update.  Finally, since d7x has been out for a while and is proven to be working great, we’ve began to move the dSupportSuite client software to the […]

If you’ve seen news of the recent update for the dSupportSuite client software, you might want to roll out an update to your customers!  If you didn’t purchase dSupportSuite early on (pre-2014) then self-hosting an FTP server is required for usage, and if you did you may have migrated an older dCloud deployment to self-hosted FTP. […]

A emergency dSupportSuite client software update was released in order to resolve an issue with Windows 10 update to build 1803.  This particular Windows update caused dSS triggered maintenance tasks to fail immediately after starting.  No error message should be visible to the user, but a failure to run dSupportSuite.exe will be found in Windows […]

Sept 26th, 2017 Update:  Yesterday this appeared on Bleeping Computer: Avast Publishes Full List of Companies Affected by CCleaner Second-Stage Malware https://www.bleepingcomputer.com/news/security/avast-publishes-full-list-of-companies-affected-by-ccleaner-second-stage-malware/ Bleeping also put out a nice article from the 22nd, containing a nice summary if you’re just catching up on the news (because of course more has emerged since our last update, and we shouldn’t […]