Trouble downloading from us?
Please accept my apologies, but to fess up, I did it…
Recently I continued a project started earlier before summer, to move our download server to a more capable host, while splitting it into separate servers for different applications/updates so one failure wouldn’t affect all of our apps download/update capabilities, and also to pave the way for some new redundancy.
Well between yesterday and today, we’ve had the usual download and update issues due to slow DNS propagation to various parts of the world, and a host of other issues finally ending with I just simply neglected to ensure I created a certain login account on one of the servers — that last one affecting only d7II trying to check for updates wasn’t resolved until around 1pm ET just over an hour ago, however since that has nothing to do with DNS the fix is instant for everyone.
To our knowledge all of these issues should be resolved completely, although DNS changes typically warn 48 hours to propagate, our last DNS change was made little over 12 hours ago and we rarely see any issue beyond 2-3 hours, with most servers getting the new addresses within minutes.
If you are having any trouble downloading or updating our applications at this point, please be patient (DNS) and try again if it’s been a few hours even, and let us know if the problems persist at http://support.d7xtech.com so we can track it and assist ASAP.
Thanks, and again I apologize for the inconvenience!