If you’ve seen news of the recent update for the dSupportSuite client software, you might want to roll out an update to your customers!  If you didn’t purchase dSupportSuite early on (pre-2014) then self-hosting an FTP server is required for usage, and if you did you may have migrated an older dCloud deployment to self-hosted FTP. […]

A emergency dSupportSuite client software update was released in order to resolve an issue with Windows 10 update to build 1803.  This particular Windows update caused dSS triggered maintenance tasks to fail immediately after starting.  No error message should be visible to the user, but a failure to run dSupportSuite.exe will be found in Windows […]

This release fixes an Email failure in SMTP configurations that use either the “No Encryption” or the “SSL only” option.  Those using TLS via the “SSL/TLS” or “StartTLS” SMTP settings were not affected by this issue. Also fixed this release is the “Send Test Email” button in d7x Config which always returned a successful result, […]

Today’s release adds only one notable improvement to the custom apps download capabilities, which facilitates the download of AdwCleaner using the improved non-direct URL option.  This was necessary when updating the custom apps package for this default app, as well as the Auslogics DD Portable which also needed a newer download URL.  The default custom app […]

Kraken 2.0 Ransomware decrypter… https://t.co/r10PJbDajFBased on the creator's logs the ransomware has hit around 500 victims. So if anyone is affected, please use the link above to restore your files.@demonslay335 @malwrhunterteam @BleepinComputer — Leo (@leotpsc) April 30, 2018  

Fixed an issue where d7x failed to start with the “System Mode” d7x Startup configured (d7x Config > Behavior tab > Startup Behavior) when d7x was started without all of it’s resources already downloaded, which is always the case when deployed remotely via d7xRDT.  One of the d7x Resources (d7xSvcWait.exe) is required for this mode […]

We’ve teamed up with Lisa Hendrickson from Call That Girl and AppRiver to offer our readers free registration to learn more in depth about Office 365.  In addition, BitTitan has offered 3 Migration Wiz licenses for new customers to test a migration! Trainers are a mix of MSP and working break/fix technicians telling it like it is, […]

Expect changes to include the name appearing on your credit/bank statements for product purchases, which as of today, April 25th 2018 should become “d7xTech/Foolish IT” (or “d7xTech.com” if only 11 characters are allowed.) The longer version will change to the shorter “d7xTech.com” in the future, once we’re confident most of our customers on recurring billing […]

We deeply regret to announce the discontinuation of CryptoPrevent’s free edition. When CryptoPrevent first began in 2013, it was a unique and effective product aimed at stopping a new and unique threat, and as the years have passed the free edition has been invaluable not only to the protection of countless users, but also to […]

[Release Build] v18.4.18.0  Download via the d7x Manual (or update by launching d7x.) Lock Screen and Unlock Screen:  These d7x features have been added to the list of functions available to assign to your custom list boxes in the main interface.  (from the Config -> Custom Apps tab, or the “Add App / Function” floating window, […]