Now they are flagging v2.x of dSupport as Win32/Malintent just like they were doing with v1.7 some time ago.
Yet again, I have filed their vendor dispute form, and just like last time I’m sure I won’t get a response. The only way you can help is to submit it as a false positive via this link.
The only way you can prevent this mediocre antivirus from falsely detecting dSupport is to exclude it from scanning inside the configuration. I’m afraid that the better option may just be to recommend a better antivirus to your clients.
Again I apologize for any inconvenience this may cause you.