d7x (PC Technician Software) – d7xTech.com (formerly Foolish IT) https://www.d7xtech.com Computer Repair Software - PC Tech Utilities - Malware Prevention Tue, 10 Dec 2019 18:42:27 -0500 en-US hourly 1 https://wordpress.org/?v=5.3 42914034 d7x v19.12.10.0 Release Notes https://www.d7xtech.com/d7x-v19-12-10-0-release-notes/ https://www.d7xtech.com/d7x-v19-12-10-0-release-notes/#respond Tue, 10 Dec 2019 18:42:27 +0000 http://www.d7xtech.com/?p=17208
  • Implemented variables for client name and ticket number in the Download URL fields of a custom app. These variables are the same as used in emails, and are %name% and %num% respectively, so you would use them like https://scan.domain.com/scan?reference=%num%. This was specifically implemented for a customer using scancircle.com
  • Added a d7x function to email reports as configured on the End Session tab. This was implemented so that you can automatically email reports after generating the Info Report for example, but before repairs are completed. If you require a certain template, be sure to save the settings on the End Session tab so that template automatically loads and gets used for the automated email.  To find it, just search all d7x functions for ’email’ and it will pop up.
  • The Email Reports dialog (Reports tab > Manage/Send Reports) now remembers the last email template used.
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    d7x v19.11.13 Release Notes https://www.d7xtech.com/d7x-v19-11-13-release-notes/ https://www.d7xtech.com/d7x-v19-11-13-release-notes/#respond Wed, 13 Nov 2019 16:39:28 +0000 http://www.d7xtech.com/?p=17170
  • Added d7x Tools tab option to search/run all internal d7x functionality.
  • Added a retry on failure when sending email fails using the Auto Authentication setting; the retry uses the LOGIN method. This may alleviate intermittent failures to send email as observed with Office 365 servers.
  • Fixed bug where d7x would not start Windows Update properly on newer builds of Windows 10.
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    d7x v19.10.28 Release Notes https://www.d7xtech.com/d7x-v19-10-28-release-notes/ https://www.d7xtech.com/d7x-v19-10-28-release-notes/#respond Mon, 28 Oct 2019 19:34:48 +0000 http://www.d7xtech.com/?p=17136
  • Fixed default email template not loading automatically on the End Session tab.
  • Changed default email subject from “d7x Reports” to “d7 Reports” to conform to RepairShopr integration.
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    d7x v19.9.25 Release Notes https://www.d7xtech.com/d7x-v19-9-25-release-notes/ https://www.d7xtech.com/d7x-v19-9-25-release-notes/#respond Wed, 25 Sep 2019 12:11:27 +0000 http://www.d7xtech.com/?p=17131 Fixed an issue copying dUninstaller definitions from temp when downloading from the d7xRDT.

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    TLS Authentication Error When Starting d7x https://www.d7xtech.com/tls-authentication-error-when-starting-d7x/ https://www.d7xtech.com/tls-authentication-error-when-starting-d7x/#respond Fri, 20 Sep 2019 19:49:30 +0000 http://www.d7xtech.com/?p=17128 (Updated/Repost)

    Affected:  d7x PC Technician’s software.  No other products or services are affected.

    TLS authentication with the server is not functioning properly.  The failures result in TLS authentication errors when starting d7x, and you may be prompted to change your login credentials.  Please do not do that (just close/cancel!)  Also, a fresh download of d7x will fail to activate, and working copies may possibly have failures in Config Mgmt Portal and in checking for updates.

    WORKAROUND:  Get the latest d7x from the manual; download the blank config version, all you need from this is the new d7x EXE file.  Delete your existing d7x vX.X.X.X.exe file, and copy over the new d7x EXE file from the download, running that instead.  The latest d7x versions have TLS authentication disabled for server access.

    NOTE:  If the workaround fails, then you have another older affected copy of d7x running, having been launched by the new d7x when it reads session data from the registry.  This happens when running multiple copies of d7x on a PC from different locations.  In this event you should close d7x and delete the registry value “AppEXE” located in:  HKLM\Software\d7xTech\d7x\Session\Paths and do the same for the \Session\Paths located in HKLM\Software\Foolish IT\d7x  and \d7II (if either exist) and then restart the new d7x.

    If using the d7xRDT it should just work now without doing this, unless d7x has already been run on that system, then you’ll need to follow the same workaround as described above including the NOTE.

    If you are not yet affected, it is strongly recommended to update to v19.9.13.1 (or later); choose Check for Updates from the Main drop down menu in d7x, or you may follow the workaround as described above including the NOTE.

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    d7x v19.9.18 Release Notes https://www.d7xtech.com/d7x-v19-9-18-release-notes/ https://www.d7xtech.com/d7x-v19-9-18-release-notes/#respond Wed, 18 Sep 2019 19:44:02 +0000 http://www.d7xtech.com/?p=17121 d7x v19.9.18 Release Notes

    • Fixed a problem converting older dUninstaller definitions causing them to not be recognized by d7x, as well as preventing new entries from being saved.
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    TLS Authentication Error When Starting d7x https://www.d7xtech.com/d7x-server-is-temporarily-down/ https://www.d7xtech.com/d7x-server-is-temporarily-down/#comments Fri, 13 Sep 2019 20:34:44 +0000 http://www.d7xtech.com/?p=17065 Originally on Friday the 13th (updated)

    Affected:  d7x PC Technician’s software.  No other products or services are affected.

    TLS authentication with the server is not functioning properly.  The failures result in TLS authentication errors when starting d7x, and you may be prompted to change your login credentials.  Please do not do that (just close/cancel!)  Also, a fresh download of d7x will fail to activate, and working copies may possibly have failures in Config Mgmt Portal and in checking for updates.

    WORKAROUND:  Get the latest d7x from the manual; download the blank config version, all you need from this is the new d7x EXE file.  Delete your existing d7x vX.X.X.X.exe file, and copy over the new d7x EXE file from the download, running that instead.  The latest d7x versions have TLS authentication disabled for server access.

    NOTE:  If the workaround fails, then you have another older affected copy of d7x running, having been launched by the new d7x when it reads session data from the registry.  This happens when running multiple copies of d7x on a PC from different locations.  In this event you should close d7x and delete the registry value “AppEXE” located in:  HKLM\Software\d7xTech\d7x\Session\Paths and do the same for the \Session\Paths located in HKLM\Software\Foolish IT\d7x  and \d7II (if either exist) and then restart the new d7x.

    If using the d7xRDT it should just work now without doing this, unless d7x has already been run on that system, then you’ll need to follow the same workaround as described above including the NOTE.

    If you are not yet affected, it is strongly recommended to update to v19.9.13.1 (or later); choose Check for Updates from the Main drop down menu in d7x, or you may follow the workaround as described above including the NOTE.

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    d7x v19.9.13 Release Notes https://www.d7xtech.com/d7x-v19-9-13-release-notes/ https://www.d7xtech.com/d7x-v19-9-13-release-notes/#respond Fri, 13 Sep 2019 19:19:19 +0000 http://www.d7xtech.com/?p=17060 d7x v19.9.13 Release Notes

    • Fixed an issue where taking a screen shot of the entire screen on the Reports tab wasn’t capturing the entire screen.

     

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    d7x v19.9.12 Release Notes https://www.d7xtech.com/d7x-v19-9-12-release-notes/ https://www.d7xtech.com/d7x-v19-9-12-release-notes/#respond Thu, 12 Sep 2019 18:58:33 +0000 http://www.d7xtech.com/?p=17055 d7x v19.9.12 Release Notes

    • Updated end session email to retry sending on failure, and fixed the detailed log window on failure so you can see the full error log.

     

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    d7x v19.9.9 Release Notes https://www.d7xtech.com/d7x-v19-9-9-release-notes/ https://www.d7xtech.com/d7x-v19-9-9-release-notes/#respond Mon, 09 Sep 2019 14:01:49 +0000 http://www.d7xtech.com/?p=17051 d7x v19.9.9 Release Notes

    • Corrected Windows Defender full scan was actually running the quick scan, and the quick scan was running the default configuration which may not have been a quick scan.
    • Email Reports during End Session was not showing error messages on failure; corrected.
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